BOOKING

You can easily book your transfer according to your favourite ways of communication: directly on the website via order form, telephone, WhatsApp, Viber and Facebook Messenger.
Vienna Airport Transfer accepts all online bookings up until 24 hours before the scheduled transfer. If you need a trip within the next 24 hours, please contact our Customer Service team to check our availability. We will certainly do our best to help you! However, our advice is to book the transfer as early as possible.
Using the private transfer services offered by Vienna Airoport Transfer, you will know in advance what is the price you need to pay for the trip. The transfer price is fixed and it does not depend on the time spent in the traffic or on the chosen route. You will also save time because you do not have to look for other means of transport. Our drivers will be waiting for you at the required place to take you safely to your destination.
No. Vienna Airport Transfer offers only private transfer services. This means that you are the only passengers on the vehicle. No other people are expected to arrive and no additional stops will be done.

PAYMENT

Airport Vienna Transfer offers three ways to pay: cash (directly to the driver), online or by credit card (in this case, a 3 EUR fee will be charged). The price is accurate, without any further hidden costs.
Yes, an extra cost of 3 EUR is charged for card payments.
For online payment, you receive the invoice by email along with your booking confirmation. In case of cash payment on the driver, you will receive the invoice after paying for the trip.

MEETING THE DRIVER

From the airport

The details of the place where you will meet the driver are provided on your booking voucher. The driver will be waiting for you in the arrival department until you get your luggage and cross the Customs.

To the airport

If you are picked up from the hotel, the driver will meet you at the hotel's reception.

In case you need to be picked up from an apartment or private villa, the driver will arrive at the location at the scheduled time.

In other cases, please provide us with an address and specific details (landmarks, etc.) where you want to be expected.
Vienna Airport Transfer monitors the flight schedule so the driver will be waiting for you at the right time, regardless of the flight delay. If your flight number changes, it is rescheduled or you experience major delays (more than 2 hours), please call the 24/7 Assistance Line provided on your booking voucher.
On the one hand, the driver monitors the flight arrival time and waits for no more than one hour after the airplane has landed. If a member of your group is held up when checking baggage or customs, please let us know.

On the other hand, for the transfers to the airport, the driver will wait for no more than 10 minutes after the scheduled time. If you are unable to contact us via the assistance phone number within these set deadlines, you may be left unattended. There is a 10 minute waiting fee that will be charged 5 EUR.
If you cannot contact the driver by phone, please call the 24/7 Assistance number provided on your booking voucher and our Customer Service team will immediately assist you.

TRAVEL

Vienna Airport Transfer provides free child car seats adapted to the age of the passengers. Our passengers' safety is very important for us. In the booking form you have the opportunity to add one or more car seats for children.
If you cannot contact the driver by phone, please call the 24/7 Assistance number provided on your booking voucher and our Customer Service team will immediately assist you.

Feel Free to Say Hello! Get in Touch With Us

  • Online bookings: 24 hours - 365 days
  • Working Hours: Monday to Sunday 6:00 - 22:00 (GMT) | 07:00 - 23:00 (GMT+1)
  • Airport Vienna Transfer UID-ATU:72093548
  • Email:
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